STRATEGI PEMANFAATAN E-COMMERCE UNTUK MENINGKATKAN DAYA SAING UMKM: SEBUAH TINJAUAN SISTEMATIS

  • Anna Basriyani STIE Al Washliyah Sibolga
  • Fitriyani Panggabean Universitas Pancabudi
  • Mhd. Safwan Koto STIE Al Washliyah Sibolga
  • Safran Matondang STIE Al Washliyah Sibolga
Keywords: E-commerce, SMEs, Competitiveness, Systematic Review, Technology Adoption

Article Metrics

Abstract view : 78 times

Abstract

This systematic literature review aims to explore e-commerce utilization approaches that contribute to strengthening the competitiveness of Small and Medium Enterprises (SMEs).The discussion includes an analysis of driving The review demonstrates that the effectiveness of e-commerce adoption is shaped by digital preparedness, policy backing, and resource capabilities.The study concludes that an integrated approach combining technological, organizational, and environmental aspects is necessary to optimize SME competitiveness through e-commerce.

References

Abou-Shouk, M. A., Lim, W. M., & Megicks, P. (2016). Using competing models to evaluate the role of environmental pressures in ecommerce adoption by small and medium sized travel agents in a developing country. Tourism Management, *52*, 327–339. https://doi.org/10.1016/j.tourman.2015.07.007

Agag, G. (2019). E-commerce Ethics and Its Impact on Buyer Repurchase Intentions and Loyalty: An Empirical Study of Small and Medium Egyptian Businesses. Journal of Business Ethics, *154*(2), 389–410. https://doi.org/10.1007/s10551-017-3452-3

Al-Bakri, A. A., & Katsioloudes, M. I. (2015). The factors affecting e-commerce adoption by Jordanian SMEs. Management Research Review, *38*(7), 726–749. https://doi.org/10.1108/MRR-12-2013-0291

Alrousan, M. K., & Jones, E. (2016). A conceptual model of factors affecting e-commerce adoption by SME owner/managers in Jordan. International Journal of Business Information Systems, *21*(3), 269–308. https://doi.org/10.1504/IJBIS.2016.074762

Awa, H. O., Ukoha, O. U., & Emecheta, B. C. (2015). Integrating TAM, TPB and TOE frameworks and expanding their characteristic constructs for e-commerce adoption by SMEs. Journal of Science and Technology Policy Management, *6*(1), 76–94. https://doi.org/10.1108/JSTPM-04-2014-0012

Costa, J., & Castro, R. (2021). Smes must go online—e-commerce as an escape hatch for resilience and survivability. Journal of Theoretical and Applied Electronic Commerce Research, *16*(7), 3043–3062. https://doi.org/10.3390/jtaer16070166

Dethine, B., Enjolras, M., & Monticolo, D. (2020). Digitalization and SMEs’ export management: Impacts on resources and capabilities. Technology Innovation Management Review, *10*(4), 18–34. https://doi.org/10.22215/TIMREVIEW/1344 8. Di Fatta, D., Patton, D., & Viglia, G. (2018). The determinants of conversion rates in SME e-commerce websites. Journal of Retailing and Consumer Services, *41*, 161–168. https://doi.org/10.1016/j.jretconser.2017.12.008

Elia, S., Giuffrida, M., Mariani, M. M., & Bresciani, S. (2021). Resources and digital export: An RBV perspective on the role of digital technologies and capabilities in cross-border e-commerce. Journal of Business Research, *132*, 158–169. https://doi.org/10.1016/j.jbusres.2021.04.010 10.

Hamad, H., Elbeltagi, I., & El-Gohary, H. (2018). An empirical investigation of business-to-business e-commerce adoption and its impact on SMEs competitive advantage: The case of Egyptian manufacturing SMEs. Strategic Change, *27*(3), 209–229. https://doi.org/10.1002/jsc.2196

Khan, K. I. A., Flanagan, R., & Lu, S.-L. (2016). Managing information complexity using system dynamics on construction projects. Construction Management and Economics, *34*(3), 192–204. https://doi.org/10.1080/01446193.2016.1190026

Kurnia, S., Choudrie, J., Rahim, R. M., & Alzougool, B. (2015). E-commerce technology adoption: A Malaysian grocery SME retail sector study. Journal of Business Research, *68*(9), 1906–1918. https://doi.org/10.1016/j.jbusres.2014.12.010

Lashitew, A. A. (2023). When businesses go digital: The role of CEO attributes in technology adoption and utilization during the COVID-19 pandemic. Technological Forecasting and Social Change, *189*, 122324. https://doi.org/10.1016/j.techfore.2023.122324

Loon, M., & Chik, R. (2019). Efficiency-centered, innovation-enabling business models of high tech SMEs: Evidence from Hong Kong. Asia Pacific Journal of Management, *36*(1), 87–111. https://doi.org/10.1007/s10490-017-9558-4

Mazzarol, T. (2015). SMEs engagement with e-commerce, e-business and e-marketing. Small Enterprise Research, *22*(1), 79–90. https://doi.org/10.1080/13215906.2015.1018400

Myovella, G., Karaçuka, M., & Haucap, J. (2020). Digitalization and economic growth: A comparative analysis of Sub-Saharan Africa and OECD economies. Telecommunications Policy, *44*(2), 101856. https://doi.org/10.1016/j.telpol.2019.101856

Octavia, A., Indrawijaya, S., Sriayudha, Y., Heriberta, Hasbullah, H., & Asrini. (2020). Impact on e-commerce adoption on entrepreneurial orientation and market orientation in business performance of smes. Asian Economic and Financial Review, *10*(5), 516–525. https://doi.org/10.18488/journal.aefr.2020.105.516.525 18.

Qi, X., Chan, J. H., Hu, J., & Li, Y. (2020). Motivations for selecting cross-border e-commerce as a foreign market entry mode. Industrial Marketing Management,*89*, 50–60. https://doi.org/10.1016/j.indmarman.2020.01.009

Rahayu, R., & Day, J. (2017). E-commerce adoption by SMEs in developing countries: evidence from Indonesia. Eurasian Business Review, *7*(1), 25–41. https://doi.org/10.1007/s40821-016-0044-6

Saridakis, G., Lai, Y., Mohammed, A.-M., & Hansen, J. M. (2018). Industry characteristics, stages of E-commerce communications, and entrepreneurs and SMEs revenue growth. Technological Forecasting and Social Change, *128*, 56–66. https://doi.org/10.1016/j.techfore.2017.10.017

Shemi, A. P., & Procter, C. (2018). E-commerce and entrepreneurship in SMEs: case of myBot. Journal of Small Business and Enterprise Development, *25*(3), 501–520. https://doi.org/10.1108/JSBED-03-2017-0088

Susanty, A., Handoko, A., & Puspitasari, N. B. (2020). Push-pull-mooring framework for e-commerce adoption in small and medium enterprises. Journal of Enterprise Information Management, *33*(2), 381–406. https://doi.org/10.1108/JEIM-08-2019-0227

Tolstoy, D., & Nordman, E. R. (2022). The indirect effect of online marketing capabilities on the international performance of e-commerce SMEs. International Business Review, *31*(3), 101946. https://doi.org/10.1016/j.ibusrev.2021.101946

Tolstoy, D., Nordman, E. R., Melén Hånell, S. M., & Özbek, N. (2021). The development of international e-commerce in retail SMEs: An effectuation perspective. Journal of World Business, *56*(3), 101165. https://doi.org/10.1016/j.jwb.2020.101165

Walker, J. H., Saffu, K., & Mazurek, M. (2016). An Empirical Study of Factors Influencing E-Commerce Adoption/Non-Adoption in Slovakian SMEs. Journal of Internet Commerce, *15*(3), 189–213. https://doi.org/10.1080/15332861.2016.1191049

Published
2026-02-15
How to Cite
Basriyani, A., Fitriyani Panggabean, Mhd. Safwan Koto, & Safran Matondang. (2026). STRATEGI PEMANFAATAN E-COMMERCE UNTUK MENINGKATKAN DAYA SAING UMKM: SEBUAH TINJAUAN SISTEMATIS . Jurnal Akuntansi, Manajemen Dan Ilmu Ekonomi (Jasmien), 5(08), 1330-1335. https://doi.org/10.54209/jasmien.v5i08.2132