Pengaruh Manajemen Pengetahuan Terhadap  Kinerja Inovasi

Oslan Juliana   Simbolon; Lestari Pratiwi  Sitanggang; Ayu  Trisanti; Indriyani Sinurat; Miska Irani  Br Tarigan

doi:10.54209/jasmien.v5i08.1840

Oslan Juliana Simbolon Magister Manajemen, Universitas Katolik Santo Thomas
Lestari Pratiwi Sitanggang Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas
Ayu Trisanti
Indriyani Sinurat Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas
Miska Irani Br Tarigan Fakultas Ekonomi dan Bisnis Universitas Katolik Santo Thomas

DOI: https://doi.org/10.54209/jasmien.v5i08.1840

Keywords: Knowledge Management, Innovation Performance, Organizational Learning, Digital Transformation

Article Metrics

Abstract view : 253 times

Abstract

The increasingly dynamic and competitive global economy has shifted the organizational paradigm from resource-based management to knowledge- based management. Knowledge has become a strategic asset that determines an organization’s innovation capacity and competitive advantage. In the regional context, particularly in Southeast Asia, digital transformation has intensified the need for effective knowledge management (KM) practices to strengthen organizational innovation performance. This study aims to examine the influence of knowledge management on innovation performance. A systematic review approach was applied to analyze empirical and theoretical studies published between 2018 and 2025 from Scopus-indexed journals, nationally accredited journals (SINTA 1–2), and recent academic books. The study employed content analysis based on the PRISMA protocol (Preferred Reporting Items for Systematic Reviews and Meta-Analyses), focusing on the processes of knowledge creation, sharing, storage, and application, and their impacts on innovation outcomes. The results show that effective knowledge sharing and application practices have a significant positive impact on both product and process innovation performance. Additionally, organizational culture and transformational leadership serve as mediating factors that strengthen the relationship between knowledge management and innovation. The key findings highlight that the integration of digital knowledge systems and organizational learning behavior supports sustainable innovation development. This study concludes that organizations should develop adaptive knowledge management strategies supported by robust technological infrastructure and human resource capabilities focused on continuous learning. Recommendations are provided for managers and policymakers to position knowledge management as a strategic foundation for achieving sustainable innovation excellence.

References

Abdi, K., Mardani, A., Senin, A. A., Tupenaite, L., Naimaviciene, J., Kanapeckiene, L., & Kutut, V. (2018). The effect of knowledge management, organizational culture and organizational learning on innovation in automotive industry. Journal of Business Economics and Management, 19(1), 1-19. https://doi.org/10.3846/jbem.2018.1477

Al‐Hakim, L. A. Y., & Hassan, S. (2020). The role of middle managers in knowledge management and innovation. Journal of Knowledge Management, 24(3), 463–486. https://doi.org/10.1108/JKM-05-2019-0312

Alavi, M., & Leidner, D. E. (2021). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 45(1), 107–136. https://doi.org/10.25300/MISQ/2021/151

Aripin, Z., Fitrianti, N. G., & Fatmasari, R. R. (2024). Digital innovation and knowledge management: The latest approaches in international business. A systematic literature review in the Indonesian context. KRIEZ Academy Journal of Development and Community Service, 3(1), 25–39.

https://kriezacademy.com/index.php/kriezacademy/article/view/7 Carlucci, D., & Schiuma, G. (2018). Managing knowledge assets for business performance

improvement. Journal of Knowledge Management, 22(4), 871–894. https://doi.org/10.1108/JKM-09-2017-0420

Dalkir, K. (2020). Knowledge Management in Theory and Practice (4th ed.). MIT Press.

Darroch, J., & McNaughton, R. (2018). Examining the link between knowledge management practices and types of innovation. Journal of Intellectual Capital, 19(3), 1–17. https://doi.org/10.1108/JIC-02-2018-0039

Feng, L., Zhao, Z., Wang, J., & Zhang, K. (2022). The impact of knowledge management capabilities on innovation performance from dynamic capabilities perspective: Moderating the role of environmental dynamism. Sustainability, 14(8), 4577. https://doi.org/10.3390/su14084577

Grant, R. M. (2020). Contemporary Strategy Analysis: Text and Cases Edition (10th ed.).

Wiley.

Hair, J. F., Page, M., & Brunsveld, N. (2020). Essentials of Business Research Methods (4th ed.). Routledge.

López-Nicolás, C., & Meroño-Cerdán, Á. L. (2019). Strategic knowledge management, innovation, and performance. International Journal of Information Management, 45, 214–226. https://doi.org/10.1016/j.ijinfomgt.2018.11.001

Mandasari, D. A., & Anshori, M. I. (2022). Knowledge sharing untuk kinerja perusahaan: Literature review. Journal of Business, Finance, and Economics (JBFE), 4(2), 45–56. https://doi.org/10.32585/jbfe.v4i2.4747

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & The PRISMA Group. (2020). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLOS Medicine, 17(1), e1000097. https://doi.org/10.1371/journal.pmed.1000097

Nunes, J. M., Kanwal, S., & Arif, M. (2018). Knowledge management practices and innovation: A critical literature review. Proceedings of the 14th International Conference on Knowledge Management (ICKM), 21–34. University of North Texas Libraries.

Nonaka, I., & Takeuchi, H. (2019). The Wise Company: How Japanese Companies Create the Continuous Innovation. Oxford University Press.

Pham, Q. T., & Le, M. H. (2018). The impact of knowledge management on innovation performance of small and medium enterprises - An empirical study in Lam Dong province. Ho Chi Minh City Open University Journal of Science – Economics and Business Administration, 8(1), 79–98.

https://doi.org/10.46223/HCMCOUJS.econ.en.8.1.168.2018

Rakhmatika Sari, A. M. U., Riana, I. G., Dewi, I. G. A. M., & Wibawa, I. M. A. (2024). The role of knowledge management in enhancing innovation performance: A study on literature reviews. JPPI (Jurnal Penelitian Pendidikan Indonesia), 10(3), 38–49. https://doi.org/10.29210/020243870

Senge, P. M. (2019). The Fifth Discipline: The Art and Practice of the Learning Organization (Revised ed.). Crown Business.

Suroso, S., Novitasari, D., Nugroho, Y. A., Chidir, G., & Asbari, M. (2022). Managing

MSME innovation performance: Analysis of knowledge-oriented leadership and knowledge management capability. EDUKATIF: Jurnal Ilmu Pendidikan, 4(2), 245–

https://doi.org/10.31004/edukatif.v4i2.1506

Weru, P. (2023). Influence of knowledge management practice on performance of manufacturing firms: A review of literature. African Journal of Information and Knowledge Management, 8(1), 88–102. https://iprjb.org/journals/index.php/AJIKM/article/view/1740

Yusr, M. M. (2021). The effect of knowledge management on organizational performance through total quality management. Journal of Management and Strategy, 12(1), 44–55. https://doi.org/10.5430/jms.v12n1p44 Yusr, M. M. (2021). The effect of knowledge management on organizational performance through total quality management. Journal of Management and Strategy, 12(1), 44–55. https://doi.org/10.5430/jms.v12n1p44

Zaim, H., Tarim, M., & Zaim, S. (2019). Knowledge management processes, innovation, and firm performance: An empirical study. Procedia Computer Science, 158, 872–880. https://doi.org/10.1016/j.procs.2019.09.129